Case Study: The Royal New Zealand College of General Practitioners improves information management with Objective

Enhancing information management to provide greater support for members

The Royal New Zealand College of General Practitioners, a health organization representing more than 3,600 GPs across New Zealand, was struggling with rapid growth, paper-based records, scattered information silos, and difficulty tracking correspondence and member records. To improve information management and meet recordkeeping requirements, it turned to Objective Corporation and its Enterprise Content Management (ECM) solution.

Objective Corporation implemented the ECM platform in phases, including file planning, training, scanning incoming mail, workflow, and integration with key systems such as the membership database and financial software. The result was a more centralized and searchable information environment with better transparency, improved productivity, reduced duplication, stronger legislative compliance, and better service to members, all delivered in under six months.

Royal New Zealand College of General Practitioners

Karen Thomas

Chief Executive Officer