Case Study: City of West Torrens achieves 100% digital tendering and saves time with Objective Corporation

Digital tendering process saves time and reduces costs for both council and tenderers

The City of West Torrens Council in Adelaide, South Australia needed a better way to manage panel contract tendering and procurement. With many service contracts to administer, its paper-based process created lengthy document trails, high overhead, and slow collaboration with suppliers. Objective Corporation helped the council modernize this work using digital workflow and secure external collaboration.

Objective Corporation implemented a fully digital tendering process that covered requests for tender through to completion of works and the return of bank guarantees. The result was 100% digital tenders, removal of the tender box, and a major reduction in administration, with 51 days saved each year, 25,000 pages of paper eliminated annually, and tenders made available in 24 hours and 5 minutes. The council also gained better visibility, lower costs, improved supplier collaboration, and reduced audit and probity risk.

City of West Torrens

Terry Buss PSM

Chief Executive Officer