Case Study: Wyndham City Council achieves faster digital planning approvals with Objective Corporation

Digital planning approvals at Wyndham City Council

Wyndham City Council, a local government organization in Australia, needed to improve efficiency in its planning approvals process as rate capping put pressure on the team to do more with less. Objective Corporation supported this challenge with digital approval tools including Objective Trapeze, Objective Connect, and Objective ECM to help manage development applications and workflows.

Using Objective Corporation’s Objective Connect for two-way collaboration, along with Objective Trapeze and Objective ECM, Wyndham City Council moved planning approvals online and streamlined its document management and automation. The council increased processing from around 300 development applications per month to 1,000 per month without adding staff, a major measurable improvement in productivity.

Wyndham City Council

Mark Christiansen

Applications Support, Information Services