Case Study: Department of Conservation achieves faster, end-to-end regulatory enforcement with Objective RegWorks

Department of Conservation, New Zealand

The Department of Conservation (DOC) of New Zealand faced the challenge of managing public information requests through complex manual processes and then needed a new system to handle enforcement after it was granted broader powers to issue infringement notices. They partnered with Objective Corporation and initially implemented its Objective RegWorks platform to better manage workflows and increase transparency for official information requests.

By expanding its use of the Objective RegWorks platform with the EnforceWorks module, DOC gained an end-to-end solution that automated processes and equipped field officers with mobile capabilities to issue infringements in real-time. The solution from Objective Corporation delivered a measurable improvement, increasing the response rate for information requests to over 95% within the allocated timeframe and providing the tools needed to effectively enforce new conservation regulations.

Department of Conservation

Mike Edginton

Chief Information Officer