Case Study: Care Quality Commission improves regulation and safety with Objective Corporation

Care Quality Commission regulates 50,000 providers with Objective Corporation

The Care Quality Commission (cqc), the independent regulator of health and social care in England, faced the challenge of streamlining its processes to meet evolving public and provider expectations with fewer resources. To transform into a "Smarter Regulator," cqc partnered with Objective Corporation to leverage technology as a key enabler for change.

Objective Corporation's solution helped cqc build new data and insight capabilities, placing technology at the heart of improving the regulatory experience. This empowered staff to use data and automation to target high-risk areas, a shift that was accelerated during the pandemic. The results included a more consistent regulatory approach and a cultural change where staff moved from fear to embracing technology, enabling them to make better decisions and dedicate more time to keeping people safe.

Care Quality Commission (cqc)