Case Study: Department of Primary Industries & Regions South Australia achieves streamlined, compliant information management with Objective ECM

Best practice information and process management

Department of Primary Industries & Regions South Australia (PIRSA) is a South Australian Government agency operating in a highly regulated environment with more than 60 information systems in use. It needed a better way to manage documents and records in compliance with the State Records Act 1997, while reducing information silos, improving sharing, and supporting better decision-making. Objective Corporation provided Objective ECM to help PIRSA move from fragmented processes to a more controlled information management approach.

Objective Corporation implemented Objective ECM in phases across PIRSA, creating a single repository, improving access to information, and supporting workflow automation for key processes such as ministerial correspondence. The results included a reduction in multiple systems, improved transparency and accountability, and faster response times for ministerial correspondence, from 14 working days to 2 days. PIRSA also cut paper handling and improved efficiency, while laying a foundation for future growth and further workflow integration.

Primary Industry and Regions South Australia

Kim Potoczky

Information Strategy and Policy