Case Study: a diversified industrial technology company accelerates global eCommerce growth with Object Edge and Salesforce Commerce Cloud

a diversified industrial technology company boosts online sales to $500K/month with Object Edge

The customer, a diversified industrial technology company, faced challenges modernizing its eCommerce and integration infrastructure across its U.S. and EMEA subsidiaries. With multiple ERP systems and a need for real-time data synchronization, they required a partner to implement Salesforce Commerce Cloud and facilitate a phased global rollout. Vendor Object Edge was engaged to address these complexities.

Object Edge implemented a solution using Salesforce Commerce Cloud and MuleSoft, creating a scalable integration framework. This included a MuleSoft-powered API layer to connect with various ERPs and a standardized rollout playbook. The results were significant, with the European subsidiary achieving a 10x revenue increase to $500K per month and the U.S. subsidiary growing to $350K per month. Object Edge's solution also boosted customer satisfaction and reduced manual order processing errors.