Case Study: OpenLoop Health accelerates compliant telehealth onboarding with OAK'S LAB

OpenLoop Health cuts funnel creation from 2 months to 5 minutes with OAK'S LAB

OpenLoop Health, a white-label telehealth infrastructure provider, faced significant scaling challenges due to a slow, manual process for building compliant patient intake funnels for its clients. This process took two months per funnel and created operational bottlenecks, especially as clinical protocols changed frequently. They partnered with OAK'S LAB to address this and other issues with their scheduling and order management systems.

OAK'S LAB embedded autonomous teams to build a template-driven intake funnel builder, a new scheduling system, and an order management platform. The solution reduced funnel creation time from two months to just five minutes, eliminated scheduling errors at scale, and provided critical operational visibility. This transformed OpenLoop's onboarding process, allowed for automatic protocol updates, and supported the onboarding of hundreds of new clients.

OpenLoop Health