Case Study: Halfords improves employee engagement and invoice accuracy with Oak Intranet

Halfords see success with Oak

Halfords Autocentres, a UK retail business with around 900 users across the UK and Ireland, wanted to improve internal communications, user experience, and efficiency across its network. The team needed to replace a very dated intranet that offered little interaction for regional branches, caused document duplication, and made it difficult for employees to find information quickly. Halfords chose Oak Intranet and its digital workplace/intranet platform to address these issues.

Oak Intranet rolled out a new intranet across all branches within weeks, creating a consistent way to communicate and making it easier for teams to publish updates and access content. The results included 97.5% employee engagement, a 13% increase in invoice accuracy, 1,500 unique content views per week, and a 50% rise in daily logins, with 500 employees actively contributing and connecting.

Halfords

Ben Cook

Project Manager