Case Study: ScS boosts colleague engagement with Oak Engage

ScS choose Oak Engage to transform how they connect and inform their colleagues

ScS, now poltronesofà, is a UK retail business with 2,000 users across stores, distribution centres and support teams that struggled to connect a dispersed, mobile workforce. Outdated systems made it difficult for colleagues to access key information, communicate effectively, collaborate and recognise achievements. Oak Engage provided a modern employee engagement intranet and mobile app to help solve these challenges.

Oak Engage implemented a branded platform called Our ScS home, giving colleagues a central hub for personalised news, documents, policies, benefits and social interaction from anywhere. The solution improved internal communications and recognition, with reported results including 73% of users onboarded since launch, 98% quarterly engagement and 86% mobile usage across all users, plus 81% of users saying they appreciated the platform.

ScS

Jo Pitchford

Internal Communications, Engagement and Culture Lead