Case Study: Scottish Rugby boosts engagement and connectivity with Oak Engage

Scottish Rugby boosts employee adoption to 97% with Oak Engage

Scottish Rugby faced a challenge in connecting its diverse, multi-location workforce, which included office-based, frontline, and deskless employees. Relying heavily on email and desktop access, critical updates were often missed and on-site reporting was a manual, paper-based process. To create a more informed and aligned organization, they partnered with vendor Oak Engage to implement its intranet and employee app platform, InTouch.

Oak provided a modern, mobile-first solution that served as a single digital hub for all communications and safety reporting. This implementation led to measurable results, including a 97% adoption rate across the business, an 83% reduction in direct email traffic, and a 27-point increase in employee engagement. Oak's platform successfully reconnected the workforce and became the central heartbeat of the business.

Scottish Rugby