Case Study: Halfords Autocentre boosts employee engagement with Oak Engage

Halfords see success with Oak

Halfords Autocentre, a UK-based automotive service and repair specialist, faced challenges with a dated intranet that caused fragmented communication, document duplication, and inefficiencies for its 900 employees. They turned to vendor Oak Engage to implement a new intranet solution to improve internal communications and increase operational efficiency across their network of over 300 centers.

Oak implemented its intranet platform, which provided Halfords with a consistent and intuitive method of communication. The solution was rolled out quickly with support from Oak's customer success team. The results included a 97.5% employee engagement rate, 1500 unique content views per week, and a 13% increase in invoice accuracy, significantly enhancing how their teams connect and work.

Halfords Autocentre

Ben Cook

Project Manager