Case Study: Buckinghamshire New University achieves better employee engagement and communication with Oak Engage

Buckinghamshire New University boosts engagement 29% with Oak Engage

Buckinghamshire New University (BNU) struggled with an over-reliance on email for internal communications, which was time-consuming and ineffective at reaching its 1,200 employees. Key messages were often lost or unread, creating a significant challenge in keeping staff informed and engaged. To address this, the university partnered with vendor Oak Engage to implement a new intranet platform.

Oak Engage worked with BNU to create a branded intranet called the BNU Employee Network (BEN). This solution provided centralized communication through features like breaking news alerts and push notifications, alongside tools like pulse surveys to measure engagement. The implementation led to a 73% monthly engagement rate and an 83% active user count. Furthermore, the use of Oak Engage's platform resulted in a 29% increase in engagement survey participation, successfully streamlining communication and improving connectivity across the university.

Buckinghamshire New University