Case Study: Benenden Health achieves 91% engagement with Oak Engage

Benenden Health boosts engagement to 91% with Oak Engage

Benenden Health, a UK-based not-for-profit healthcare organization, faced a challenge with its intranet, Bnet. The internal comms team had sole ownership of content, leading to a reliance on blanket emails and a platform that employees were reluctant to use. Their goal was to ingrain Bnet into the company culture and empower employees to utilize it. They partnered with vendor Oak Engage to overhaul their intranet platform.

Oak Engage's solution involved empowering over 40 colleagues as designated "Bnet Champions" to manage content, implementing user-friendly navigation, and creating a central hub for all company tools. This transformed workplace communication, driving monthly engagement to 91%. Measurable impacts included 87% of employees saying Benenden Health is a great place to work and 92% believing they make a valuable contribution to its success.

Benenden Health