Nym
7 Case Studies
A Nym Case Study
Inova, a leading nonprofit healthcare provider in Northern Virginia, was facing significant challenges due to high emergency department volumes and a shortage of medical coders. This led to an over-reliance on expensive contract coders, coding backlogs, and delayed payment cycles, creating an administrative burden for their in-house team. To address these issues, Inova turned to the vendor Nym for a solution, seeking to implement their autonomous medical coding engine.
Nym's solution involved deploying its autonomous medical coding engine for ED facility coding across five hospitals and several outpatient centers. The implementation by Nym yielded substantial results, including $1.3 million in annual coding cost savings, a 50% reduction in discharged not final billed (DNFB) volume, and a 10% increase in average revenue per encounter. Additionally, the system eliminated mandatory overtime for coders, improving work-life balance.