Case Study: a large emergency hospital achieves faster, more accurate emergency department coding with Nym Autonomous Medical Coding

How Nym accelerated payment cycles, decreased coding costs by 35%, and reduced coding denial rates to less than 0.14% for a large hospital's emergency department visits

A large emergency hospital in Texas faced a critical disruption to its revenue cycle when its overseas coding partner was completely shut down due to a COVID-19 lockdown, halting all operations and causing its discharge not final billed (DNFB) to skyrocket. The hospital partnered with Nym and implemented its autonomous medical coding solution to obtain a scalable and highly available service that would improve accuracy and HIPAA compliance.

Nym's autonomous coding solution dramatically accelerated the hospital's coding speed to over 600 charts per hour, reducing the time to code a chart from an average of five days to under one minute. This improved coding quality to an accuracy rate of over 98% and resulted in a denial rate of just 0.14%, leading to an estimated $800,000 in annual reimbursement opportunity. Nym also enabled the hospital to reduce its medical coding costs by 35% per chart.