Case Study: Geisinger achieves fully automated emergency department coding with Nym

Automating Medical Coding Across all ED locations for a Regional Health System

Geisinger, a regional health system, faced significant challenges with its manual, resource-intensive medical coding process for emergency departments. This approach was costly, struggled to keep pace with evolving guidelines, and was exacerbated by staffing shortages, prompting the need for an innovative solution. To address this, Geisinger partnered with Nym to modernize its revenue cycle management with autonomous medical coding.

Nym implemented its AI-powered medical coding platform, which translates clinical narratives into accurate reimbursement codes within seconds. The solution automated a high volume of charts, sending them straight to billing with over 96% accuracy and a denial rate below 0.1%. This provided Geisinger with a fully automated system, drastically reducing the time and resources previously required for coding while improving speed, consistency, and transparency.

Geisinger

Kevin Roberts

Executive Vice President and Chief Financial Officer