Case Study: Octave scales therapist scheduling and reduces double bookings with Nylas Calendar API

Octave connects 200+ therapist calendars in weeks with Nylas

Octave, a modern behavioral health practice, needed to integrate real-time Google Calendar data into its scheduling platform to reduce double bookings and accurately reflect provider availability. Building and maintaining these direct integrations, particularly navigating Google's complex OAuth verification process, would have required significant engineering resources. This challenge threatened to divert their focus from core product development and clinical tools. They turned to the Nylas Calendar API to solve this problem.

Nylas provided the calendar API infrastructure and its Professional Services team assisted Octave through the Google OAuth verification and implementation process. This solution allowed Octave to quickly launch a secure Google Calendar integration. The results included over 200 connected therapist calendars, continuously synchronized availability, a reduction in scheduling conflicts, and the surfacing of additional appointment inventory. Most importantly, Nylas enabled Octave's engineering team to focus resources on platform growth instead of integration debt.

Octave