Case Study: CIENCE saves 50% of engineering time with Nylas Email API

CIENCE Saves 50% of Engineering Team’s Time on Bi-Directional Email Integration

CIENCE, a Denver-based CRM and sales & marketing company, needed a reliable way to power bi-directional email integration for its outbound sequencing platform. Its team had spent significant time building and maintaining custom email connectors for providers like Gmail, Microsoft Exchange, Outlook, and IMAP, with email infrastructure consuming up to 50% of engineering resources and creating a growing backlog of bugs.

By using Nylas Email API and Express Security Review, CIENCE was able to replace its fragile in-house connectors with a stable, off-the-shelf solution. Nylas helped the team implement full email integration in just a few days, rebuild a key project in a couple of months instead of a year and a half, clear roadmap work in quarters instead of years, and save 50% of engineering time while projecting a 200% increase in employee productivity.

Cience

Isaac Nassimi

Chief Product Officer