Case Study: Calderys establishes a trusted customer data foundation with Nvizion Solutions

Calderys reduces duplicate customer records with Nvizion Solutions

Calderys, a global leader in refractory materials, faced significant challenges as its customer data became fragmented across multiple systems. This led to duplicate records, inconsistent information, and limited visibility, hindering operational efficiency. To address this, Calderys partnered with Nvizion Solutions to implement a centralized Master Data Management (MDM) solution to establish a trusted customer data foundation.

Nvizion Solutions implemented a Customer MDM platform to create a centralized Golden Record repository. The solution involved data cleansing, deduplication, and the establishment of workflow-driven onboarding and governance processes integrated across the company's ERP and CRM systems. This resulted in a significant reduction in duplicate records, improved data accuracy and consistency, streamlined operations, and established a scalable foundation for future master data domains.

Calderys