Case Study: MediSpa achieves 600% more new patient leads with NVISION

MediSpa boosts new patient leads 600% with nvision

nvision partnered with MediSpa, a plastic surgery practice in New Brunswick, to address a critical business challenge. The clinic had strong demand for its services but suffered from a broken digital infrastructure. Its website couldn't handle e-commerce, paid ads were being flagged, and there was no system to recapture potential patients who browsed without booking, causing the practice to lose high-value clients.

The solution implemented by nvision involved applying a Lifecycle Marketing framework. They completely rebuilt the website to serve as a conversion engine, integrating e-commerce and a streamlined consultation request flow. This was supported by segmented paid campaigns, SEO for high-margin procedures, and lifecycle email automation to engage patients who didn't book immediately. The results were significant, including a 600% year-over-year increase in new patient leads, a 46% lift in appointment requests, and a 38% increase in online product sales.

MediSpa