Case Study: ABN AMRO unifies information management and scales to 1 billion assets with Nuxeo

ABN AMRO Steps into the Future of Information Management

ABN AMRO, the third-largest bank in the Netherlands, faced a fragmented legacy ECM landscape with multiple disconnected deployments, inconsistent metadata and interfaces, poor integration, and limited vendor innovation. These silos made it difficult to find a single source of truth, scale for growing content volumes, and deliver the fast, transparent service the bank expects for clients and stakeholders.

Working with Infosys, ABN AMRO implemented the Nuxeo Content Services Platform as part of a hot/cold architecture (Nuxeo/NoSQL for hot records, Hortonworks for cold archiving) with Elasticsearch for federated search. The solution now serves about 10,000 users (growing to ~24,000), is helping harmonize information, support GDPR efforts, reduce costs, and enable phased retirement of legacy systems — with plans to manage roughly 1 billion assets in the next 1–3 years and expand into rich media management.

ABN AMRO

Saswat Padhi

Program Manager of Document & Records Management/ECM