Case Study: a major health insurance company streamlines workplace operations with Nuvolo Connected Workplace

Health Insurance Company Consolidates Workplace Management Systems with Nuvolo

The largest health insurance company, a major U.S. health plan provider serving more than 2 million people, was juggling multiple workplace systems across facilities, IT, and space management. Before working with Nuvolo, the organization relied on separate CMMS, ServiceNow, and spreadsheet/email-based processes, creating a time-consuming “swivel chair” workflow and making it difficult to keep data accurate and visible.

The company implemented Nuvolo Connected Workplace, including Nuvolo Space & Workplace and Nuvolo Asset & Maintenance, to consolidate workplace management onto one ServiceNow-based platform. Nuvolo helped streamline operations, improve space utilization visibility, simplify move management and desk hoteling, and strengthen asset tracking and maintenance reporting, reducing duplicate work and errors while improving user satisfaction and enabling better real estate and asset decisions.