Case Study: Global Financial Services Provider achieves 45% faster work order completion with Nuvolo

Global Financial Services Provider - Customer Case Study

Global Financial Services Provider was struggling with fragmented, outdated workplace tools—spreadsheets, email/phone requests, Asure for scheduling, Archibus for space, and homemade forms—leaving reporting, sustainability tracking and routine tasks inefficient and manual. They engaged Nuvolo to modernize facilities and workplace management, deploying Nuvolo’s cloud-based Connected Workplace suite, a self-service portal and Nuvolo Mobile to replace ad hoc processes.

Nuvolo’s solution centralized service requests, enabled dashboarding and analytics, introduced QR-driven mobile checklists and delivered “active knowledge” for technicians. As a result, the Company saw a 65% increase in requests submitted through the system, a 45% decrease in work order mean time to completion and over 20,000 associate hours saved, while gaining real-time facility insights and a single system of record through Nuvolo.