Case Study: Global Diagnostic Testing Company cuts audit time from five days to one and streamlines equipment maintenance with Nuvolo

Global Diagnostic Testing Company - Customer Case Study

Global Diagnostic Testing Company, a life‑sciences lab with a 700+ person team operating more than 2,500 pieces of diagnostic equipment, needed a reliable way to manage planned and corrective maintenance and to simplify audits and compliance. They turned to Nuvolo to serve as the single, authoritative service management platform for inventory, planned maintenance, corrective work orders and technician assignments.

Nuvolo automated work‑order generation, provided a lab portal for reporting issues, and centralized maintenance and calibration histories, cutting paperwork and improving uptime and audit readiness. As a result, the company estimates average audit time dropped from about five business days to one, staff can pull detailed records in seconds, and the team has freed time to focus on patient care while positioning the organization for additional accreditations.