Case Study: a largest convenience retailer streamlines store maintenance and saves thousands of hours with Nuvolo Connected Workplace

Convenience Retailer Transforms Its Store Maintenance Process by Implementing a Unified Solution

A leading convenience retailer, one of the largest company-operated convenience retailers in the U.S., was struggling with fragmented maintenance processes across more than 300 stores in seven states. With over 60 vendors and 4,000 technicians involved, the company lacked a single way to track work orders, SLAs, labor, parts, and vendor performance.

Nuvolo implemented Connected Workplace for Retail to create one system of record for stores, assets, vendors, work orders, invoices, and contracts. The retailer now processes more than 2,000 vendor invoices per month, saves 2,800 hours a year on invoice review and approval, improves parts sourcing by 2-3 days, and gains real-time visibility into maintenance performance and analytics.