Case Study: AEI increases credit limits and speeds customer approvals with Nuvo

AEI increases credit limits for 30% of customers with Nuvo

AEI, a company that saw demand for its outdoor dining products skyrocket, faced a significant challenge managing new customer credit applications with a manual, paper-based process. The system, handled solely by Accounting Manager Robyn Ortiz, was slow, taking 2-3 weeks per application, and was plagued by incomplete forms and difficult-to-collect references. This bottleneck delayed orders and hindered growth. To address this, AEI turned to the vendor Nuvo and implemented its platform to automate and digitize the credit application process.

By using Nuvo, AEI automated the verification of application data and the collection of trade and bank references. The platform provided instant insights and continuous monitoring, allowing Robyn Ortiz to make faster, data-driven credit decisions. The results for AEI were substantial: the vendor Nuvo helped increase the buying power for 30% of their customers by responsibly raising credit limits by 20-30%. This led to greater revenue potential for AEI, while also reducing operational overhead and improving communication through automation.

AEI