Case Study: Online Merchants achieve PSD3 readiness and higher approval rates with Nuvei

Online Merchants navigate PSD3 with Nuvei to protect approvals and reduce friction

The customer, online merchants, faced the challenge of navigating the complex regulatory changes and new Strong Customer Authentication requirements introduced by PSD2, which threatened to add friction to the payment process and negatively impact customer experience and conversion rates. Nuvei provided its payments optimization expertise and technology to help these merchants prepare for compliance.

Nuvei worked closely with online merchants, including a specific partnership with Rank Interactive, to optimize payments performance. The solution involved qualifying low-risk transactions for a frictionless flow while managing high-risk deposits with authentication step-ups. This strategy successfully mitigated payment friction, protected customer experience, and maintained high approval rates. For Rank Interactive, this resulted in steady approval rates post-PSD2 and an average 17% year-on-year growth in transaction volumes over four years.