Case Study: Clinc achieves major time savings and higher team adoption with Nutshell CRM

How this AI company ditched a time-wasting, big-name CRM and found a better way with Nutshell

Clinc, a conversational AI platform, outgrew manual contact management and reluctantly signed a three‑year Salesforce contract for a discount. The team found Salesforce cumbersome and time‑consuming—marketing and sales workflows required excessive data entry, which hurt productivity and user adoption.

After switching to Nutshell, Clinc saw a big reduction in time spent per user and much better usability and adoption. The team now prefers Nutshell’s flexible monthly pricing and simpler workflows, though they remain stuck paying for the unused Salesforce contract.

Clinc

Jason Mars

Chief Executive Officer