Case Study: Michelman & Robinson achieves faster matter intake and streamlined workflow with Nutrient

Michelman & Robinson - Customer Case Study

Michelman & Robinson, LLP is a growing national law firm with offices in California and New York that needed to replace a paper-based, office-to-office workflow for matters, billing and approvals. After their original workflow vendor was bought out and upgrades stopped, the firm faced the challenge of finding a configurable, cost-effective system that would integrate with its critical Omega time-entry and billing processes while meeting legal record-keeping and conflict-check requirements.

M&R implemented the Integrify Cloud workflow platform, consolidating new matter intake, check requests, purchase requisitions, travel approvals and more into a single, configurable portal that could connect where possible to Omega. The move eliminated paper handoffs, sped new matter openings by 2–3 days, handled 300–400 requests monthly, delivered roughly 30% efficiency savings, shortened cycle times and produced a rapid ROI (under three months) while improving auditing, tracking and cross-office consistency.

Michelman & Robinson

Jeep Jensen

Chief Operating Officer