Case Study: Interstate Cargo achieves streamlined process automation with Nutrient Workflow

Interstate Cargo - Customer Case Study

Interstate Cargo, a growing utility trailer dealership with more than 75 stores nationwide, needed a better way to manage expanding business processes as new locations and employees came on board. Heavy reliance on email for simple approvals and internal requests was creating disorganized, slow, and confusing workflows, so the company looked to Nutrient and its Workflow platform to replace email-based processes and improve organization and efficiency.

Nutrient Workflow was implemented with API integration and quickly adopted across the company for workflows like check requests, customer feedback, shipping loads, and time-off requests. The solution improved accountability by routing tasks to only the right recipients, reduced email spamming, and gave upper management better visibility through reports and dashboards. Since using Nutrient, Interstate Cargo has cleared bottlenecks, run processes more smoothly, and added KPIs to track performance in real time.

Interstate Cargo

Robert Kiernan

Software Developer/IT Operations