Case Study: Counterpart International achieves fully searchable documents and streamlined compliance with Nutrient

Counterpart International - Customer Case Study

Counterpart International, a U.S.-based non-profit working across 28 countries, needed to replace a slow, paper-heavy document workflow that involved shipping up to 30 boxes a month to headquarters and manually searching archived records during audits. The organization wanted to improve document routing, retention, compliance, and multilingual searchability, and turned to Nutrient Document Searchability to help.

Nutrient implemented a simple digital workflow using scanners, searchable PDF conversion, and SharePoint Online integration so field offices could upload indexed documents instead of mailing paper files. The result was a hands-off process that eliminated shipping boxes across the Atlantic, cut audit tasks from hours or days to minutes, and has processed more than 2 million pages, making content searchable worldwide at the click of a button.

Counterpart International

Pablo A. Destéfanis

Senior Director of Information Technology