Case Study: NHS achieves easier hip and knee replacement patient education with Nutmeg Productions

NHS reduces patient briefing time and boosts digital uptake with Nutmeg Productions

The NHS's King’s College Hospital needed to improve how it delivered crucial pre-operative information for its hip and knee replacement patients. Their existing printed leaflets were often overlooked by patients and required significant clinical staff time for one-to-one explanations. To address this, they partnered with Nutmeg Productions to create a series of accessible patient information films.

Nutmeg Productions developed a structured series of films based on the hospital's clinical material, which were distributed digitally via email and hosted online. This solution significantly reduced the one-to-one briefing time required by staff and eliminated ongoing printing costs. The films also provided a foundation for easy translation into other languages. A referenced study found a strong patient preference for digital information, with 76% preferring it over print, validating the approach taken by Nutmeg Productions and King’s College Hospital.

NHS