Case Study: Dish Media Network achieves 70% faster customer data access and near-zero outages with Nutanix

Dish Media Network drives direct-to-home TV across Nepal using Nutanix

Dish Media Network (DMN) is the operator of Dish Home, Nepal’s leading direct-to-home (DTH) TV service. Growing demand and competitive pressure exposed limits in its legacy three‑tier servers and storage: customer-service lookups were slow, business‑intelligence reports could take up to 15 minutes, unplanned outages and long hardware procurement cycles were draining IT time and blocking DMN’s plans to diversify into IT-as-a-service.

DMN migrated to a Nutanix hyperconverged infrastructure with partner Digital Network Solution, using Nutanix Prism, AHV and Flow, and has moved roughly 60% of applications so far. The result: customer data is available to CSRs almost 70% faster, management reports run 3x quicker, unplanned outages are nearly zero, procurement delays are eliminated, the data‑center footprint fell by 83% (power use down 50%), IT productivity rose about 40%, and robust disaster recovery and local expert support now underpin DMN’s growth plans.

Dish Media Network

Manoj KC

General Manager of IT