Case Study: Bambinos improves demo attendance with Nurix AI

How Bambinos Improved Demo Attendance with AI

Bambinos, a fast-growing Indian edtech platform, faced a significant scaling challenge as its demo bookings grew into the thousands. Their manual process for parent communication, which included confirmations and reminders, became too slow and inconsistent, leading to increased demo no-shows and delayed follow-ups. To address this issue without sacrificing their high-touch, trusted experience, Bambinos partnered with vendor Nurix to implement its NuPlay Voice AI platform.

Nurix's solution automated the entire parent communication journey, handling confirmations, reminders, and instant no-show recovery with a human-like voice. This ensured timely and consistent outreach at a scale manual operations could not match. The results for Bambinos were substantial, including 100% automation of parent touchpoints and a 69% improvement in parent connectivity, allowing the business to scale its operations efficiently without adding overhead.

Bambinos

Ashish Gupta

Chief Executive Officer