Case Study: Citizens of Humanity cuts order errors to 10% and boosts SKUs 15% with NuORDER

Citizens of Humanity  - Customer Case Study

CITIZENS of HUMANITY, the premium denim brand founded in 2003, faced major operational challenges: more than 50% of orders were entered incorrectly, forecasting and production planning were unreliable, order entry was slow and error-prone, upsell opportunities were missed, and print/catalog costs were high. To tackle these issues they turned to NuORDER and its digital wholesale platform, including integration with their ERP (Vantage Point).

NuORDER digitized ordering, linesheets, lookbooks and integrated with Vantage Point, cutting the order-error rate from over 50% to 10%, reducing linesheet print runs by 80% and lookbook runs by 50%, and enabling data-driven production and forecasting decisions. The platform also made it easy to send order suggestions—driving a 15% increase in SKUs—and improved tradeshow presentation and account self-ordering, delivering measurable efficiency and revenue gains for CITIZENS of HUMANITY.

Citizens of Humanity