Case Study: First Federal Lakewood achieves 3.4X growth in <$100K business loan portfolio with Numerated

First Federal Lakewood Grows Business Portfolio 3.4X in 2 Years with Numerated

First Federal Lakewood, a $2B community bank and the largest independent depositor-owned bank headquartered in Ohio with 18 branches, wanted to grow and diversify its business banking segment without sacrificing the local, relationship-driven service customers expect. To scale lending, speed approvals, and keep underwriting confidence intact, the bank turned to Numerated and implemented Numerated’s real-time lending and sales platform (including its Express Loan product).

Numerated delivered a relationship-focused solution that combined customized credit decisioning automation, banker-facing business development tools, and fast digital borrowing experiences. As a result, First Federal Lakewood grew its sub-$100K business loan portfolio 3.4X, achieved a 749 average borrower FICO, cut approval times from 10 days to about 10 minutes, and recorded 67% of recent closings from new customers — all while keeping bankers central to customer relationships.

First Federal Lakewood

Timothy E. Phillips

President & CEO