Case Study: CD's Wings achieves $108K+ in added revenue and $37K+ in labor savings with Numa

Fast growth leads to missed takeout orders and negative online reviews

CD's Wings, a fast-growing Denver wing restaurant, was losing takeout sales and getting negative reviews because two phone lines and their staff couldn’t keep up with rising call volume. To solve this, they turned to Numa, deploying Numa’s AI-enhanced answering service and the Numa Ordering text/online ordering service to handle calls and takeout orders more reliably.

Numa was set up on CD's existing phone lines and tablets to answer common questions, route messages, and convert callers to text and online orders, with instant menu and message updates for events like Super Bowl weekend. The results: CD's Wings achieved 100% responsiveness, an estimated $108K in additional ordering revenue and about $38K in labor savings, enabling the restaurant to handle much higher takeout volumes without hiring extra staff.

CD's Wings

Ryan Schwarz

Founder