Case Study: PiraGo achieves higher service quality with Backlog from Nulab

PiraGo boosts service quality with Nulab’s Backlog across 80% of its team

PiraGo, a software development and IT consulting company based in Vietnam, faced challenges with project management and communication. They needed a solution to support Agile methodologies, improve task and bug tracking, and enhance quality control for their growing client base. They turned to Nulab and implemented its product, Backlog, to streamline these processes.

By using Nulab's Backlog, PiraGo integrated detailed task management and bug tracking into its daily operations. This implementation improved efficiency, workload management, and service quality, leading to the successful release of a proprietary service and consecutive wins in the IT Outsourcing category at the 2024 SaoKhue Awards. The ROI was evident in improved project delivery, higher customer satisfaction, and significant industry recognition.

PiraGo