Nuix
27 Case Studies
A Nuix Case Study
Integrity Agencies, a public‑sector oversight body, was overwhelmed by a surge in misconduct reports that placed heavy demands on its small digital forensics team. Already a Nuix customer, the agency faced a backlog of more than 60 cases in 2023 and relied on manual, time‑consuming processes that left investigations taking weeks to months, risking missed evidence, staff burnout and delays that threatened public trust.
Nuix implemented its latest technology for automation and orchestration, delivering a 95% automation rate by June 2024, a 5× productivity increase, and a 24‑hour processing queue that allowed 53 matters to be processed within 10 days and moved case handling from weeks or months to days. Nuix’s seamless rollout and responsive support increased job satisfaction and retention, raised case throughput (24 cases in 2023 to 58 in 2024), and produced consistent, explainable evidence that bolstered public confidence.