Case Study: Booka achieves 95% faster FOI request processing with Nuix Neo Data Privacy

How governments are supercharging Efficiency and transparency With booka and nuix

Booka Consulting was engaged by a government department swamped with Freedom of Information (FOI) requests and a backlog that would take 19 years for 17 officers to clear. The department faced complex, mixed-format records (including thousands of handwritten and scanned pages) and needed faster processing without adding staff, so Booka partnered with Nuix and its Nuix Neo Data Privacy solution to tackle the challenge.

Booka and Nuix implemented Nuix Neo Data Privacy, training AI with three FOI officers and building 119 reusable models in two weeks, then onboarding users in about 30 minutes. Nuix ingested and split more than 3.5 million documents, produced a fully hyperlinked 5,000‑page table of contents in minutes, automated redactions, and enabled up to 95% faster FOI processing—saving between 77 and 420 days per case—freeing staff to clear backlogs and focus on higher‑value work.

Booka

Jason Pepper

Chief Executive Officer