Case Study: In Good Health Family Practice achieves 57% faster collections and sees 25 more patients per week with NueMD

Good Health Family Practice - Customer Case Study

In Good Health Family Practice, a mid-sized primary care clinic in Chattanooga with 14 providers and a small administrative team, opened in 2006 and initially relied entirely on paper billing. That manual workflow led to frequent billing errors, lost or untracked claims, inadequate reporting and slow reimbursement, which hurt cash flow and patient throughput.

The practice implemented NueMD, an ASP practice-management solution with scheduling, claims processing, collections and advanced reporting accessible from any workstation. Within months AR days fell from 49 to 21 (a 57% decrease), denied claims dropped over 50%, the clinic saw 25 more patients per week, and robust reporting saved hundreds of man‑hours while boosting collections and overall cash flow.