Case Study: MKI streamlines quality management with Nuclino

How MKI simplifies quality management (e.g. ISO 9001) with Nuclino

MKI, a product platform founded in 1980 with a small team of seven, needed a better way to manage increasingly complex information across office and client sites. As their work expanded, they struggled to keep everyone aligned on the latest updates, guidelines, and quality management documentation. They turned to Nuclino to create a central, always-available knowledge base and quality management handbook.

With Nuclino as their core quality management tool, MKI was able to document workflows more clearly, improve transparency, and give every employee access to the latest information wherever they were working. The team reports that Nuclino is easy to use, clearly structured, and always available, and they have already created 1,000+ items since 2017. MKI now plans to expand its use of Nuclino into marketing, HR, and strategy, while also exploring integrations to streamline operations further.

MKI