Case Study: The Kahala Hotel & Resort boosts engagement and conversions with Nucleus website redesign

The Kahala Hotel & Resort boosts pages per session 23% with Nucleus

The Kahala Hotel & Resort, a luxury Hawaiian hotel, was acquired by a new Japanese owner who planned to refresh its brand and redesign its website. Their challenge was to create a world-class user experience for a multi-lingual audience and drive online conversion. They appointed the vendor Nucleus to handle this digital rebirth.

Nucleus simplified the hotel's brand mark and designed a new responsive website with a user experience that translated across all required languages. The solution featured an immersive design with large images and videos, alongside completely rewritten content. The new site delivered significant results, including a 23% increase in pages per session, a 10% increase in session duration, a 7% decrease in bounce rates, and a 16% increase in Japanese browsing sessions, alongside much improved conversion rates.

The Kahala Hotel & Resort