Case Study: Shubham Housing Development Finance Company achieves 72% faster loan processing and scalable growth with Nucleus Software's FinnOne Neo Cloud

Shubham Housing Development Finance Company - Customer Case Study

Shubham Housing Development Finance Company, an Indian lender focused on affordable housing for families with informal incomes, needed to aggressively scale from about 10,000 to 50,000 customers and grow to a $500M loan portfolio. Facing legacy technology constraints—manual processes, long product lead times, system unavailability, high IT costs and reconciliation issues—Shubham selected Nucleus Software and its FinnOne Neo Cloud to fully digitize and automate lending operations and shorten time-to-market.

Nucleus Software deployed FinnOne Neo Cloud (cloud-hosted) with configurable workflow-driven loan lifecycle management, integration with document management, and its FinnEdge implementation methodology. The solution delivered measurable impact: 72% reduction in loan application processing time, 50% reduction in turnaround time for loan approvals, $160M disbursed on the new system, break-even in year one, zero schedule variance and 100% process compliance—while improving scalability, operational cost alignment and customer satisfaction.

Shubham Housing Development Finance Company