Case Study: Multinational Banking and Financial Services Company achieves scalable multi-country cash management with Nucleus Software's Cash@WillTM

Facilitating Business Multi Country Cash Management solution Expansion for a Global Bank

The Multinational Banking and Financial Services Company — a global bank serving customers through 3,700 branches in more than 50 countries — faced a legacy cash‑management system that lacked scalability, multi‑country/multi‑lingual support, parameterization and performance, forcing heavy manual processing and high operational costs. To address these challenges the bank engaged Nucleus Software and its Cash@WillTM cash management product to provide a uniform, scalable platform across the region.

Nucleus Software implemented Cash@WillTM on a single‑source, single‑database architecture (centralized in Singapore with country deployments) across 12 countries, delivering multi‑currency, multi‑lingual, STP processing, remote cheque printing, virtual accounts and automated uploads. The deployment has been operational since Nov 2007 across 50 branches (10 active countries), supporting ~6,000 corporate users and ~4 million transactions annually, reducing manual effort, improving processing speed and reconciliation, and delivering infrastructure and maintenance cost savings — demonstrating Nucleus Software’s measurable impact on scalability and operational efficiency.