Case Study: bob Finance achieves 100% loan automation and 80% faster approvals with Nucleus Software’s FinnOne

Benchmarking Customer Experience With Digitization in Lending

Bob Finance, a Zurich-based fintech launched in 2014 and backed by Valora, aimed to deliver fully digital, omni-channel "on-the-go" consumer loans to Swiss customers who previously needed branch visits. To automate processes, cut costs, accelerate product launches and achieve the agility required for a fast-changing market, Bob Finance selected Nucleus Software’s FinnOne lending platform.

Nucleus Software implemented FinnOne end-to-end in three months, providing workflow-based digitization, multi-channel/mobile interfaces and seamless system integration. The deployment delivered 100% automation of application processing, an 80% reduction in credit approval time, a 60% reduction in internal handling time, 40% of applications handled via mobile, rapid sales growth and a place among the top five Swiss consumer loan providers within 12 months, all while maintaining FINMA compliance.

Bob Finance