Case Study: Chori Co., Ltd. strengthens global communications and expands business with NTT Communications' Arcstar Video Conferencing

Video conferencing strengthens communications and expands global business

Chori Co., Ltd., a 150‑year‑old trading company with global operations (notably in China), relied on video conferencing for business communications but struggled with an unstable, multi‑vendor system that made troubleshooting slow and recovery time‑consuming across different countries and telecommunication environments.

NTT Communications provided a one‑stop solution—Arcstar TV Conferencing, Arcstar Video Conferencing and Arcstar Universal One VPN—offering single‑vendor management of networks, devices and services. The new system improved stability and was rapidly adopted company‑wide, enabling regular cross‑site meetings, remote training and interviews, increasing efficiency, reducing travel costs and laying the groundwork for further expansion and Skype for Business interconnection.

Chori Co., Ltd.

Katsuhito Aoki

Department Manager