Case Study: MITSUI & CO. achieves global IT standardization across 138 offices with NTT Communications

Constructing a standardized global IT infrastructure to meet a trading company’s business needs

Mitsui & Co., Ltd., Japan’s leading general trading company with 138 offices and 462 subsidiaries in 65 regions, needed to replace a patchwork IT environment with a single, globally standardized infrastructure. The company faced inconsistent transmission quality and troubleshooting across emerging markets, limited scalability for post‑M&A growth, and the need for a one‑stop provider and a strong cross‑regional project team to drive standardization.

NTT Communications delivered a unified solution—Arcstar Universal One, Enterprise Cloud, Nexcenter, Global Management One and NFV‑enabled services—backed by dedicated regional project leaders and centralized operations. The rollout created a standard IT environment across all 138 offices, enabled seamless global access to cloud and data centers, improved web conferencing and daily operations, and provided centralized support and ongoing managed services to boost productivity and accelerate business expansion.

MITSUI & CO.

Isao Ueda

Associate Officer General Manager of Information Technology Promotion Division