Case Study: Orange Egypt improves retail operations with NTS Retail

Orange Egypt transforms retail operations for 33 million subscribers with NTS Retail

Orange Egypt, a major telecommunications provider with over 33 million subscribers, was challenged by its reliance on a complex, homegrown system for retail operations. They partnered with vendor NTS Retail to replace this outdated solution with a standardized sales application, requiring a highly complex integration process tailored to their specific business needs.

NTS Retail implemented an elaborate software solution that provided multi-channel support for various sales environments. This solution from NTS Retail achieved seamless integration with Orange Egypt's multiple backend systems, resulting in substantial improvements in sales and logistics operations. It also provided effective new measures for fraud prevention, strongly supporting the customer's comprehensive digital store transformation project.

Orange Egypt